Which architecture

Do you need the individual response, or the organizational signal?

That question determines which feedback architecture you need.

Some systems are designed so an organization can act on an individual response. That is necessary for case management, investigations, service requests and other situations where follow-up with a specific person matters.

SafePorter is designed for a different question: what does this population know, experience or believe that the organization needs to understand?

For that use case, SafePorter removes organizational access to the individual response and returns the pattern instead.

Two architectures, side by side

 Individual-response architectureSafePorter
Primary purposeUnderstand or act on a specific responseUnderstand a population or pattern
Individual responsesMay be available according to roles and configurationNot accessible to the organization
IdentityMay coexist with response dataRemains on systems controlled by the organization
Organizational outputIndividual and/or aggregate analysisProtected aggregate results
Individual follow-upPossibleNot the purpose of the system
Best fitCases, investigations, named follow-upListening, measurement and organizational intelligence