That question determines which feedback architecture you need.
Some systems are designed so an organization can act on an individual response. That is necessary for case management, investigations, service requests and other situations where follow-up with a specific person matters.
SafePorter is designed for a different question: what does this population know, experience or believe that the organization needs to understand?
For that use case, SafePorter removes organizational access to the individual response and returns the pattern instead.
| Individual-response architecture | SafePorter | |
|---|---|---|
| Primary purpose | Understand or act on a specific response | Understand a population or pattern |
| Individual responses | May be available according to roles and configuration | Not accessible to the organization |
| Identity | May coexist with response data | Remains on systems controlled by the organization |
| Organizational output | Individual and/or aggregate analysis | Protected aggregate results |
| Individual follow-up | Possible | Not the purpose of the system |
| Best fit | Cases, investigations, named follow-up | Listening, measurement and organizational intelligence |